Talking with Parents

1hour 0.1CEUs

The class is also available as part of a Knowledge Collection

$49 Your Kids' Families See Details  


Explores talking with parents, responding to their concerns, handling confrontation and documenting concerns.

Goal: to learn how to engage with parents, encourage involvement and handle difficult conversations

This mobile-friendly class is accessible on any device, including tablets and phones.


What customers are saying about this class:

"Really nice and organized class."

"The information from the online classes is exceptional. Thank you for offering online classes!"



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Talking with Parents

Goal: to learn how to engage with parents, encourage involvement and handle difficult conversations




Table of Contents

  1. Talking with Parents
  2. Involving Parents in Class Itinerary
  3. Tell It Like It Is
  4. Program Policy


Learning Objectives

After completing this class, the student will be able to:

  • apply these skills to promote open, constructive communications with parents
  • discuss ways to encourage parents' participation
  • describe effective listening skills
  • explain the need for policies and how to communicate these to parents



NOTE: This course may reflect state-specific regulations. No information in this course supersedes any state regulations you need to follow. You must consult your state’s regulations when developing policies and procedures. Regulations for all states are accessible on the National Database of Child Care Licensing Regulations. Click on the link provided to view regulations in your state.


Family Engagement

Learning Outcomes

 After completing this class, the student will be able to:

  • talk comfortably with parents
  • answer parental questions with confidence
  • handle difficult questions while reassuring parents
  • encourage involvement of parents
  • provide unbiased assistance
  • remain calm and non-confrontational
  • identify times when it may be best NOT to discuss a topic with parents
Approved or accepted in:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington