All classes are 100% mobile-friendly! If you're a new user, create a new account or read our New User Guide.  Get help logging in.  You can even translate any class to your language of choice instantly. 

 

Learn more about the new Washington State training requirements.

Talking with Parents

1hour 0.1CEUs
$10

The class is also available as part of a Knowledge Collection

$29 Building the Best Team See Details  

Description

Explores talking with parents, responding to their concerns, handling confrontation and documenting concerns.

This mobile-friendly class is accessible on any device, including tablets and phones.

 

What customers are saying about this class:

"Really nice and organized class."

"The information from the online classes is exceptional. Thank you for offering online classes!"

"Great!"

 

Free Preview

Talking with Parents

Goal: to learn how to engage with parents, encourage involvement and handle difficult conversations

 

 

 

Table of Contents

  1. Talking with Parents
  2. Involving Parents in Class Itinerary
  3. Tell It Like It Is
  4. Center Policy
  5. Review

 

Learning Objectives

When you complete this class, you will be able to:

  • Apply these skills to promote open, constructive communications with parents
  • Discuss ways to encourage parents' participation
  • Describe effective listening skills
  • Explain the need for policies and how to communicate these to parents

 

 

NOTE: This course may reflect state-specific regulations. No information in this course supersedes any state regulations you need to follow. You must consult your state’s regulations when developing policies and procedures. Regulations for all states are accessible on the National Database of Child Care Licensing Regulations. Click on the link provided to view regulations in your state.

 

Family Engagement

Learning Outcomes

 When you complete this class, you should be able to:

  • Talk comfortably with Parents
  • Answer Parental questions with confidence
  • Handle difficult questions while reassuring Parents
  • Encourage involvement of Parents
  • Provide unbiased assistance
  • Remain calm and non-confrontational
  • Identify times when it may be best NOT to discuss a topic with Parents
Approved or accepted in:

Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Puerto Rico, South Dakota, Tennessee, Texas, Utah, Virgin Islands, Virginia, Washington