Parents are People, Too!
This class discusses the challenges of working with and communicating with parents. It details some inner challenges to be faced, provides some keys to developing a good relationship at the beginning, looks at problem situations and encourages good listening skills.
Goal: to learn tips and techniques for working with parents, including how to handle difficult conversations
This mobile-friendly class is accessible on any device, including tablets and phones.
Parents Are People, Too!
Goal: to learn tips and techniques for working with parents, including how to handle difficult conversations
Table of Contents
- The Difficulty
- First Impressions
- Time Problems/Appointments
- Confrontations: Verbal/Non-verbal
- Observed Interactions
- Listening
Learning Objectives
After completing this class, the student will be able to:
- identify 5 feelings a teacher may have that contribute to the difficulty of communicating with parents
- define the 9 'keys' to a good first impression
- discuss how a teacher can best handle an angry parent or inappropriate discussion in front of others
NOTE: This course may reflect state-specific regulations. No information in this course supersedes any state regulations you need to follow. You must consult your state’s regulations when developing policies and procedures. Regulations for all states are accessible on the National Database of Child Care Licensing Regulations. Click on the link provided to view regulations in your state.
After completing this class, the student will be able to:
- identify 5 feelings a teacher may have that contribute to the difficulty of communicating with parents
- define the 9 'keys' to a good first impression
- discuss how a teacher can best handle an angry parent or inappropriate discussion in front of others