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Parents are People, Too!

2hours 0.2CEUs
$20

The class is also available as part of a Knowledge Collection

$89 Interacting with Others STARS See Details  

Description

This class discusses the challenges of working with and communicating with parents. It details some inner challenges to be faced, provides some keys to developing a good relationship at the beginning, looks at problem situations and encourages good listening skills.

This mobile-friendly class is accessible on any device, including tablets and phones.

 

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Parents Are People, Too!

Goal: to learn tips and techniques for working with parents, including how to handle difficult conversations

 

Table of Contents

  1. The Difficulty
  2. First Impressions
  3. Time Problems/Appointments
  4. Confrontations:  Verbal/Non-verbal
  5. Observed Interactions
  6. Listening

 

Learning Objectives

After completing this training, students will be able to:

  • Identify 5 feelings a teacher may have that contribute to the difficulty of communicating with parents.
  • Define the 9 'keys' to a good first impression.
  • Discuss how a teacher can best handle an angry parent or inappropriate discussion in front of others.

 

 

NOTE: This course may reflect state-specific regulations. No information in this course supersedes any state regulations you need to follow. You must consult your state’s regulations when developing policies and procedures. Regulations for all states are accessible on the National Database of Child Care Licensing Regulations. Click on the link provided to view regulations in your state.

 

Family Engagement

Learning Outcomes

Upon completion of this class, you will be able to:

  • Identify 5 feelings a Teacher may have that contribute to the difficulty of communicating with parents.
  • Define the 9 'keys' to a good first impression.
  • Discuss how a Teacher can best handle an angry parent or inappropriate discussion in front of others.
Approved or accepted in:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, Puerto Rico, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington