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Communication Basics

1hour 0.1CEUs
$10

The class is also available as part of a Knowledge Collection

$89 Interacting with Others 10 Hour STARS See Details  

Description

Identifies and discusses the three basic parts of communication: elements, methods and styles and how they impact our ability to communicate effectively. Discusses cultural considerations and common barriers to effective communication.

Goal: to identify communication elements, barriers, styles, listening skills and ways to improve communication

This mobile-friendly class is accessible on any device, including tablets and phones.

 

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Communication Basics

Goal: to identify communication elements, barriers, styles, listening skills and ways to improve communication

 

1

Table of Contents

  • Introduction
  • Elements
  • Methods
  • Tactful Communication
  • Cultural Considerations
  • Barriers to Communication

 

Learning Objectives

Be able to: 

  • Identify parts of communication
  • Identify barriers to communication
  • Indentify listening skills
  • Understand types of communication styles
  • Understand methods to improve communication
  • Recognize the importance of the control each individual has for being understood

 

 

NOTE: This course may reflect state-specific regulations. No information in this course supersedes any state regulations you need to follow. You must consult your state’s regulations when developing policies and procedures. Regulations for all states are accessible on the National Database of Child Care Licensing Regulations. Click on the link provided to view regulations in your state.

 

 

Speech, Language & Communication
Administration & Program Management
Professionalism & Career Guidance

Learning Outcomes

Be able to: 

  • Identify parts of communication
  • Identify barriers to communication
  • Indentify listening skills
  • Understand types of communication styles
  • Understand methods to improve communication
  • Recognize the importance of the control each individual has for being understood
Approved or accepted in:

Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Michigan, Mississippi, Nevada, New Hampshire, New Mexico, New York, North Carolina, Oklahoma, Pennsylvania, Puerto Rico, South Dakota, Tennessee, Texas, Utah, Virgin Islands, Virginia, Washington, Wisconsin